Privacy Policy

"ONLINE TOURS" informs the users of the website about its policy regarding the treatment and protection of personal data of users and customers that may be collected by browsing or contracting services through its website. In this sense, "ONLINE TOURS" guarantees compliance with current regulations on the protection of personal data, reflected in Organic Law 15/1999 of December 13, Protection of Personal Data and Royal Decree 1720 / 2007, of December 21, which approves the Development Regulation of the LOPD, and the General Data Protection Regulation (RGPD) (EU) 2016/679.

SECURITY MEASURES

In compliance with current legislation on data protection, contained in Royal Decree 1720/2007, users are informed that, in "ONLINE TOURS", technical and organizational measures have been adopted in accordance with the provisions of the cited regulations. The personal data that is collected in the forms are subject to treatment, only, by the staff of "ONLINE TOURS" or the Treatment Managers established here. The appropriate levels of security have been adopted for the data provided and, in addition, all the means and technical measures at its disposal have been installed to prevent the loss, misuse, alteration, unauthorized access and theft of the data that we receive. facilitate.

DATA TRUTHFULNESS

The Client or User declares that all the data provided by him are true and correct and undertakes to keep them updated, communicating, to ONLINE TOURS, any modification thereof. The user will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsification. It is important that, in order for us to keep personal data up-to-date, the user informs “ONLINE TOURS” whenever there has been any change in them. Otherwise, we cannot answer for its veracity.

EXERCISE OF RIGHTS

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the treatment of their personal data. As long as the user's data is processed by "ONLINE TOURS", they may exercise their rights. To do this, the user must contact us, providing documentation proving their identity (ID or passport), by email to onlinetours@onlinetours.es, or by written communication to the address that appears in our legal notice. Said communication must reflect the following information: Name and surname of the user, the application request, the address and the supporting data.

The exercise of rights must be carried out by the user himself. However, they may be executed by an authorized person as the legal representative of the authorized person. In such case, the documentation that accredits this representation of the interested party must be provided.

The user may request the exercise of the following rights:

Right to request access to personal data.
Right to request its rectification (in case they are incorrect) or deletion.
Right to request the limitation of their treatment, in which case they will only be kept by "ONLINE TOURS" for the exercise or defense of claims.
Right to oppose the treatment: "ONLINE TOURS" will stop processing your data, except that for legitimate reasons or the exercise or defense of possible claims they must continue to be processed.
Right to data portability: in case you want your data to be processed by another firm, "ONLINE TOURS" will facilitate the portability of your data to the new person in charge.

In the event that consent has been granted for a specific purpose, the user has the right to withdraw consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

If a user considers that there is a problem with the way "ONLINE TOURS" is handling their data, they can direct their claims to the Security Manager or the corresponding data protection authority, with the Spanish Data Protection Agency being the one indicated. in the case of Spain.

CONSERVATION OF DATA

The disaggregated data will be kept without deletion period. Regarding the data of Clients, the period of conservation of personal data will vary depending on the service that the Client contracts. In any case, it will be the minimum necessary, and can be kept until:

4 years: Law on Infringements and Sanctions in the Social Order (affiliation obligations, registrations, cancellations, contributions, payment of wages ...); Arts. 66 et seq. General Tax Law (accounting books ...)
5 years: Art. 1964 Civil Code (personal actions without special term)
6 years: Art. 30 Commercial Code (accounting books, invoices ...)
10 years: Art. 25 Prevention of Money Laundering and Terrorism Financing Law.
Users of mailing lists or those uploaded by "ONLINE TOURS" to RRSS pages or profiles will be kept until the user withdraws consent.
Candidate data (C.V.), if any: In the event that the candidate is not selected, “ONLINE TOURS” may keep stored their CV for a maximum of two years to incorporate it into future calls, unless the candidate manifests otherwise.


DATA COLLECTION AND PROCESSING

"ONLINE TOURS" has the duty to inform users of its website about the collection of personal data that can be carried out, either by sending email or by completing the forms included on the website. In this sense, "ONLINE TOURS" will be considered as Responsible for the data collected through the means described above.

In turn, "ONLINE TOURS" informs users that the purpose of the treatment of the data collected includes the attention of requests made by users, the inclusion in the contact agenda, the provision of products or services and the management of the business relationship. The operations, formalities and technical procedures that are carried out in an automated or non-automated way and that enable the collection, storage, modification, transfer and other actions on personal data, are considered Personal Data Processing.

The “ONLINE TOURS” Website has SSL encryption, which allows the User to securely send their personal data through the website's contact forms.

"ONLINE TOURS" offers users a series of telematic mechanisms for the collection and processing of their personal data, for the purposes set out above. The personal data provided electronically, either through email, from the contact forms on this website or online contracting, will be used for the commercial and administrative management of the company's clients and users. These data will be processed through servers managed by https://www.acens.com/, which is also the company that provides email services, and which will be considered as the Treatment Manager.

For its part, the mail and name data will be incorporated into a database for sending commercial communications and managing the subscription to the services requested by the client or user, managed through the https: // acumbamail servers. com /, which will also be considered as the Treatment Manager. You can unsubscribe at any time by clicking the link you will find in our communications, or by sending a request to exercise your right to the company in charge of the Treatment or to "ONLINE TOURS".

Our provider of email services, through which communications will be made, is Google, LLC, through Google Suite.

As established by the LSSICE, "ONLINE TOURS" undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to clients for the maintenance of the existing contractual relationship will not be considered as commercial communication.

In any case, only the precise data will be obtained to be able to perform the contracted service, or to be able to respond adequately to the request for information made by the user.

Occasionally, personal data will be provided through links to third party websites. In this case, at no time will the "ONLINE TOURS" staff have access to the personal data that the Client provides to said third parties.

SOCIAL NETWORKS

“ONLINE TOURS” has a profile on the main social networks on the Internet (Facebook, Twitter, LinkedIn, YouTube, Google+), recognizing itself in all cases responsible for the treatment of the data of its followers, fans, subscribers, commentators and other profiles of users (hereinafter, followers) published by "ONLINE TOURS". The treatment that "ONLINE TOURS" will carry out with said data within each of the aforementioned networks will be that which the social network allows for corporate profiles.

"ONLINE TOURS" may inform its followers, when the law does not prohibit it, by any means that the social network allows about its activities and offers, as well as provide personalized customer service. In no case "ONLINE TOURS" will extract data from social networks, unless the user's consent was expressly and punctually obtained (for example, to carry out a contest).
STAFF PICK

The applicant who sends electronic communications to "ONLINE TOURS", in order to access the Entity's personnel selection processes, authorizes us to analyze the documents submitted (for example, the CV), all content that is directly accessible through Internet search engines (for example, Google), the profiles you maintain on professional social networks (for example, LinkedIn), the data obtained in the entrance tests and the information you reveal in the job interview, with the objective of evaluating your candidacy and being able, where appropriate, to offer you a position. In the event that the candidate is not selected, “ONLINE TOURS” may keep their C.V. stored. for a maximum of two years, to incorporate it into future calls, unless the candidate states otherwise.
COMMUNICATION OF INFORMATION TO THIRD PARTIES

"ONLINE TOURS" will not transfer or communicate your data to any third party, except in the legally established cases or when the provision of a service implies the need for a contractual relationship with a data processor, and always in accordance with the general conditions approved by the user prior to contracting it. Thus, when contracting our services, the user accepts that some of them may be, totally or partially, subcontracted to other people or companies, who will be considered Data Processors (article 3.g of the LOPD), with whom The corresponding confidentiality agreement has been agreed, or adhered to its privacy policies, established on their respective web pages. You also agree that some of the personal data collected is provided to these Treatment Managers, when necessary for the effective performance of the contracted service. The user may refuse the transfer of your data to the Treatment Managers, by written request, by any of the previously mentioned means.
 CONFIDENTIALITY

The information provided by the client will, in any case, be considered confidential, without it being used for other purposes than those related to the contracted services or products purchased from “ONLINE TOURS”. "ONLINE TOURS" undertakes not to disclose or disclose information about the customer's claims, the reasons for the advice requested or the duration of their relationship with it.

VALIDITY

This privacy and data protection policy has been drawn up by EXPERTOS LOPD®, a data protection company, as of May 25, 2018, and may vary depending on the changes in regulations and jurisprudence that are produced, being the responsibility of the data owner reading the updated document, in order to know their rights and obligations in this regard at all times

TERMS OF USE

This Website contains texts prepared for merely informative or informative purposes, which may not reflect the current state of legislation or jurisprudence, and which refer to general situations, so its content should not necessarily be applied by the user to cases. concrete.

This website details the services offered by "ONLINE TOURS". Its use implies acceptance of the following conditions, declining to make any claim on them:

a) The use of this website is aimed at persons of legal age.

b) "ONLINE TOURS" may modify the content of the web, its services, rates, guarantees, etc., at any time and without prior notice.

c) "ONLINE TOURS" may make available to the user links or other elements that allow access to other websites belonging to third parties. We do not market the products and services of these linked pages, nor do we assume any type of responsibility for them, nor for the information contained in them, nor their veracity or legality, nor for any effects that may arise. In any case, "ONLINE TOURS" states that it will proceed to the immediate removal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to said website, informing from the competent authorities the content in question.

d) The prices indicated on the website, if any, will be valid except for typographical errors, and subject to change without prior notice.

e) It is not necessary to register on the web, or provide any type of personal data, to navigate through it.

f) "ONLINE TOURS" cannot guarantee the uninterrupted or totally error-free operation of this website. Therefore, we are not responsible for any damage caused by the use of this site.

g) "ONLINE TOURS" offers its services and products indefinitely, being able, however, to suspend the provision thereof, unilaterally and without prior

h) "ONLINE TOURS" will not be responsible for any damages, own or to third parties, produced by a misuse of this website by the client.

i) The user agrees not to use this website or the services offered on it to carry out activities contrary to law, public order or these conditions.

j) "ONLINE TOURS" is not responsible for viruses originating from a telematic transmission infiltrated by third parties generated in order to obtain negative results for a computer system.

k) "ONLINE TOURS" is not responsible for the information and content stored, by way of example but not limitation, in forums, chat's, blog generators, comments, social networks or any other means that allows third parties to publish content of independently on the provider's website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, "ONLINE TOURS" is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morals and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

l) This website has been reviewed and tested so that it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, “ONLINE TOURS” does not rule out the possibility that there may be certain programming errors, or that force majeure, natural catastrophes, strikes, or similar circumstances may occur that make access to the website impossible.

m) The opinions expressed therein do not necessarily reflect the views of "ONLINE TOURS". The content of the articles published on this Website cannot be considered, in any case, a substitute for legal advice. The user must not act on the basis of the information contained in this Website without first resorting to the corresponding professional advice.

In short, the user is solely responsible for the use they make of the services, content and links included on this website.

COOKIES POLICY
Use of cookies on the web and applications of "ONLINE TOURS"
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you of the use of cookies on the websites and applications of "ONLINE TOURS S.A." ("ONLINE TOURS", hereinafter), in order to facilitate and improve navigation for users, remembering where you browsed the website, the preferences and display settings, and offering each user information that may be their interest.

What are cookies?
A cookie is a file that is downloaded to your computer or the device you use (Smartphone, tablet, connected television ...) when accessing certain web pages or applications. Cookies allow, among other things, to collect statistical information, provide certain technical functionalities, store and retrieve information about the browsing habits or preferences of a user or their equipment and, depending on the information they contain and the way they are used their equipment can be used to recognize the user.

A cookie is stored on a computer in order to identify the browser while interacting with our websites or applications. A website can set a cookie in the browser if its preferences allow it. A browser only allows a website to access the cookies it sets, not those set by other websites.

Why are cookies important?
"ONLINE TOURS" uses these cookies for operational reasons (for example, session cookies), and for ease of use, to make browsing on the web easier and friendlier, for example, remembering aspects of the user such as their language, country, browser, etc ... Certain cookies are essential for you to use our services.

Types of cookies
Technical Cookies: to help improve the quality of our service, including storing user preferences, search results, as well as tracking user trends.

Statistical cookies: collect information on the date of the visit, the URL and the title of the visited web page. The reports generated with this information will be merely statistical, giving information about the browsing behavior anonymously.

Session cookies: they store information on the type of user, saving the user's nickname to avoid entering it page by page, it also saves encrypted information and information about the user's favorites.

Analytical Cookies: they are used to track the search engine from which the web has been visited and what search terms were used to find it, they calculate the time spent on the web in each session and the number of times that the user You have visited the page.

The following cookies are used on this website:
-Own Cookies

Cookie
Name

Purpose

Session

JSESSIONID

This cookie is used by the PHP encryption language to allow SESSION variables to be saved on the web server. These cookies are essential for the operation of the web.

-Third Party Cookies


Cookie
Name

Purpose

Analytical

cb-enabled, __ga, __gat

Statistical reports on how users find the website and how they use it: pages visited, length of stay, type of browser ... More information

Types of cookies by expiration
The Cookies used in "ONLINE TOURS" are persistent, that is, they are permanently installed in your browser and are activated every time you visit the site, as long as their use is not deactivated.
Cookie settings
To find out how to configure cookie management in your browser, you can consult the following links on the main browsers and devices:
-For Internet Explorer ™ -For Safari ™ -For Chrome ™ -For Firefox ™
-For Opera ™ -For Android ™ -For Edge ™

Cookie acceptance
When you access this website or application for the first time, you will see a window where you are informed of the use of cookies and where you can consult this "Cookies Policy". If you consent to the use of cookies, continue browsing or click on any link, it will be understood that you have consented to our cookie policy and therefore the installation of cookies on your computer or device.
If you want, you can change the cookie settings at any time, configuring your browser to accept or not the cookies you receive or so that the browser alerts you when a server wants to save a cookie. We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services are not available without their use or that you cannot access certain services or take full advantage of everything that our websites and applications offer you. offer.

"ONLINE TOURS" thanks you for consenting to the acceptance of cookies, this helps us obtain more accurate data that allows us to improve the content and design of our websites and applications to adapt them to your preferences.